The following information is collected and stored securely when you register to use the VanishedVPN Service:
All information is stored securely online, and is available for you to access and update via the ‘my account’ section of our site. https://vanishedvpn.com/my-account
By signing up for the Service, and accepting our terms & conditions, you consent to us adding your email address to our mailing list, so that we can keep you updated with information about the service. You can unsubscribe from this list at any time by clicking the unsubscribe link on the footer of the email or informing us directly by email.
Payment details are encrypted by our back end payment gateway provider who is PCI DSS compliant. No payment details are visible or accessible to VanishedVPN employees.
We require you to provide your address as we are an international business, and need to apply GST depending on location.
Each time a user connects to VanishedVPN, we retain the following data for 30 days: the user’s source IP address, connection start and stop time and total number of bytes used.
We retain VanishedVPN session data for 30 days to use with billing issues, troubleshooting, service offering evaluation, and for handling crimes performed over the service.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.