Hints & Tips

Telstra Smart Modem V2

This modem works over cable, and backup over the 4G mobile network. It appears that Invizbox doesn’t work when the modem is connected to the 4G mobile network.

Workaround – Connect the modem to the cable broadband

MAC OSX Sierra VPNS have disappeared

In OSX Sierra, Apple have removed support for PPTP VPNs. If you have upgraded, and noticed that your VPNs are no longer there, you will need to create new L2TP VPNs using the instructions here

MAC OSX Sierra IP Addresses

We’re aware that Mac OSX Sierra VPN setup requires an IP address of the server rather than a Servername

IP addresss are likely to change from time to time, so we generally don’t publish them, however, to work around this for Sierra, do the following.

1. open a new terminal window

2. Type nslookup and then the servername 

nslookup usa1.vanishedvpn.com

3. The ip address will be at the bottom of the response

Non-authoritative answer:

Name:    usa1.vanishedvpn.com


How to setup Mac as a wireless router

This article will show you how to setup your Mac as a wireless hotspot, so that you can share your VPN with devices such as Play station, Xbox, ATV, Smart TV which don’t normally support VPN.

You will need to have your mac connected to the internet via a cable (so that the other device can connect via the wireless). You will also need to setup the VanishedVPN client using these instructions, and make sure it is working.

1) Right click the apple icon at the top of the screen, and select system preferences

In the Sharing menu, select Internet Sharing from the left panel. The Internet Sharing options will appear on the right side of the screen. Set the following settings:

Share your connection from: [the VPN connection you just created]
To computers using: check the box for Wi-Fi

Select Wi-Fi Options…, and enter the following details:

Network Name: [choose a network name]
Channel: [leave as default]
Security: WPA2 Personal
Password: [choose a password]
Verify: [re-enter your password]

Then click OK.

Anyone wishing to connect their device to your VPN network will need the password you’ve just set.


Start Internet Sharing

On the Sharing menu, check the box next to Internet Sharing.

You will see a prompt asking you to turn on Internet sharing. Click Start.

When Internet Sharing has been activated, a green light will appear next to the text: “Internet Sharing: On”.

Next , connect to your VPN client.

In the top menu bar , you should now see a timer icon (indicating the VPN is connected) and the wireless icon will change as shown below.

Finally , go to the other device (Playstation, Xbox, ATV, Smart TV), and connect to the wireless connection that you just set up using the password that you set.

You are now connected over the VPN that is being shared on your Mac, and you should be able to access unblocked content.

How to access NowTV

To access NowTV.com from anywhere, you will need to : 1) Sign up for a VanishedVPN subscription if you don’t already have one. 2) Connect to our UK VPN 3) Visit nowtv.com, where you can subscribe as if you were in the UK

How to flush DNS Cache

Some browsers and devices store website location data in your system for quicker access to the DNS Cache. DNS Cache needs to be flushed to remove stored website location details. 

Here are some of the common ways to flush your DNS cache.

Windows XP, Vista, 7, 8

  • Step 1: Open the Command Prompt
    • Windows XP: Click on the Start Menu and click  Run.Type in cmd and hit enter. 
    • Windows Vista/7: Type cmd in the search bar and hit Enter. 
    • Windows 8: Press Win key (Windows logo key) and X on your keyboard. Click on Command Prompt. 
  • Step 2: Flush DNS
    • Type ipconfig /flushdns and hit enter.


  • Step 1:Open the Terminal
    • Navigate to Applications -> Utilities -> Terminal
  • Step 2:Flush DNS – Type the following command and hit enter. 
    • Mac OS X Yosemite and later
      sudo killall -HUP mDNSResponder
    • Mac OS X Yosemite v10.10 through v10.10.3
      sudo discoveryutil mdnsflushcache
    • Mac OS X Mavericks, Mountain Lion and Lion
      sudo killall -HUP mDNSResponder
    • Mac OS X Snow Leopard
      sudo dscacheutil -flushcache

Portable Devices

  • Step 1:Close the apps
    • Close the app completely. Make sure it is not running in the background as well. 
  • Step 2: Restart Wifi
    • Turn off the Wifi on your device and turn it back on.
  • Step 3: Open App
    • Open the app again. DNS Cache should be cleared.

iOS Devices

  • Press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

TV Devices

  • Step 1: Close the apps
    • Close the app completely. Make sure it is not running in the background as well. 
  • Step 2: Open App
    • Open the app again. DNS Cache should be cleared.

Bit Torrent / P2P guide

In order to protect your anonymity and provide a safe platform for you to use Bit Torrent / P2P, we have a dedicated servers which is located in Switzerland & Holland, where the laws around Bit Torrent are very liberal.

To protect your privacy, there is no logging on the P2P servers (as this is not required in Switzerland & Holland).

Please ensure that you use this server for P2P / Bit Torrent

servername =  p2p.vanishedvpn.com

The OpenVPN config file is available here.


Switzerland is by far the safest country for torrents. According to Swiss law, downloading music and movies (even copyrighted works) ‘for personal use’  appears to be completely legal.

‘Personal Use’ is a bit of a general definition, but generally if you aren’t attempt to profit from the download, or distributing it to a large number of people, it’s you’re likely ok.

But the Swiss will take your online freedom even further…
The monitoring of peer-to-peer downloads by a 3rd party is actually illegal!

According to this article on Torrent Freak, IP addresses are considered personal information (your IP address is the only personally identifying information available in a torrent swarm). Since collecting personal information without consent is illegal under Swiss law, 3rd party monitoring agencies are actually committing a crime if they do so. This effectively kills the ‘business strategy’ used by a number of ‘Copyright Trolls‘.

Though there are new laws under consideration that will help rightsholders remove copyrighted material from web servers, the Swiss protected personal freedom to download files for personal use will likely remain legal for the foreseeable future.

Source – http://www.best-bittorrent-vpn.com/-safest-countries-to-download-torrents.html

How to change from a Monthly to Annual plan

To change from a monthly to annual plan, go to the ‘my account’ section of our site, and choose ‘my subscription’ from the left hand menu.

Click the ‘change plan’ button.

On the next screen, click the ‘choose option’ drop down box, and select ‘annual’.

Click ‘sign up now’, and proceed to pay.

Your monthly plan will continue until the end of the current subscription period, at which time, you will then be switched to the annual plan.

Password issues with our new site ? Please read this before raising a ticket

On Feb 26th 2017, we moved over to our new web site.

If you had an account with us prior to this date, we will need to migrate you over to the new site.

Note – Your old password will not work on the new site.

We will be migrating customers in batches. On or around the date of your next subscription you will receive an email with a link to your new account, and setup instructions. Just click the link and enter you details to complete the setup.

Your VPN will continue to work as normal while we move you over, and you will still have the same VPN password (the password you use to setup the VPN client on your device) when you have completed the setup on the new site.

Your old account has been frozen. There is no longer a payment gateway attached to the old site, so you will no longer receive charges from the old site / account. Eventually, when the migration is complete, we will remove all accounts from the old site. In the meantime, you can access your old account with the old password here if you need to.

If you want to cancel your account, simply do nothing, and ignore the emails about the  upgrade, and your account will be cancelled if you do not register on the new site.

Synology DSM sample config

The clip below shows an example of working config for a Synology DSM connecting to our PPTP servers.